4.2.2.8 Manage Billing Disputes : Manage Billing Disputes Detailed Process Model Description : 3.7 Request Generate Bill Segments

3.7 Request Generate Bill Segments
Reference: Manage Billing Disputes Process Model - Page 2 for the associated business process diagram.
Actor/Role: CSR
Description: The CSR or Authorized User determines to (re) generate the Bill Segment. A new segment is created reflecting the changes and the original segment is in pending cancel status. The generate function is used when creating a new Bill, Bill Segment, or re-generating an existing freezable or error segment.

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